Write the brief
Describe the job in plain language: who the agent is, what it should achieve and what it must never do. Choose its voice.
Connect your lines and keys
Link your Twilio account and your model keys. Pick which fields to extract from each call.
Hear the first call
Place a test call, listen to how the agent handles it, then adjust the brief until it sounds right.
Put every conversation in motion.
Start with the product you need today. Add the others when you are ready.